Frequently Asked Questions

FAQs - Frequently Asked Questions

Best way to commute is via taxi or van rental.  Guests can also take a jeep from Burgos Market, Bacolod going to Brgy. Alangilan then tricycle going to Campuestohan Highland Resort.

It would be advisable for guests to make a reservation ahead of their scheduled trip.

Please call our booking office (contact details listed on Contacts page) to make a reservation or to check on room and cottage availability.  Office hours from 9am-6pm daily.

Yes.  The resort requires at least 50% down payment to confirm your booking.

Check-in time for guests who wish to stay for the night is at 2pm, check-out time is 12nn the following day.  However, guests with room reservations can already enter the resort and as early as 7am, resort opening hour.

Resort operating hours is from 7am-6pm for day-trips.

Yes.  We have a restaurant serving affordable and sumptuous meals for breakfast, lunch, snacks, and dinner.  Restaurant is open daily from 7am-9pm.

Guests are free to bring their own food provided that they’ll be staying among our picnic cottages.  Corkage fee applies once you bring outside food into our pavilion restaurant.

Children 2 years old and below are exempted from paying entrance fee and from headcount.  However, if child is over 2 years, the child is subject to paying entrance fee at the same rate as adults.

Yes.  We accept credit card transactions from Visa and Mastercard.

We can customize group packages suitable to your needs and budget.  Please contact us through our booking office.

Bringing of pets is highly discouraged.

Yes there is.  Proper swimming attire is required when using the swimming pool.  Clothes made of jersey, cotton, and denim are not allowed.

Guests can enjoy grilling and barbeque in our grilling area for a minimal fee.  Bringing of outside grillers into the resort is not allowed.

Our parking space is free on a first-come, first-serve basis.

Yes there is.  Maximum weight limit for guests who would want to participate in our Zip Line & Rope Course is 120kilograms, 90 kilograms for Sky Bicycle and Cable Hamster Wheel.

Bringing of cooking appliances is strictly prohibited for the reason of fire and electrical safety.

We also accommodate guests who wish to camp.  We charge P350.00/person per night.  This rate is already inclusive of entrance fee and use of our toilet and bathroom facilities.  Guests who wish to camp can pitch their tents beginning 5pm then pack-up by 6am.

The resort is open everyday from Monday-Sunday.

Monday-Sunday 7am-5pm>